Sr. Program Manager, Billing & Operations, Amazon Fuse Job at Amazon.com Services LLC, Miami, FL

SWlNaktBU2w4YmJhTStZNkZFRll3eWRRWlE9PQ==
  • Amazon.com Services LLC
  • Miami, FL

Job Description

DESCRIPTION

The Amazon Fuse team works across Amazon to bring our consumer service offerings, including Prime, Prime Video, Amazon Music Unlimited, Kindle, Alexa, and more, to hundreds of global partners across mobile operators, OEMs, retailers, banks, QSR and CPG brands, and more. We focus on business growth and value creation for customers, while building trusting relationships with enterprise partners to deliver subscriber growth for Amazon.

We are looking for a Regional Operations Manager to manage billing relationships with external partners and support the Americas team from an operational standpoint. This role enables you to have significant business impact through your direct involvement in driving operational efficiency, contributing to business strategy, and ensuring Amazon gets paid on time. This role will support the Director of Fuse Americas and team from an operational perspective; managing and creating mechanisms, contributing to regional docs, and working to drive operational efficiencies. From a billing perspective, this role will leverage reporting tools to develop and maintain scaled, automated, user-friendly reports and dashboards that will support the inquiries of partners. This position requires a proactive, highly motivated individual with an aptitude for critical thinking and process improvement, who can assist in the strategic development of systems for global billing. The successful candidate will be a self-starter who is comfortable with ambiguity, is analytical and detail oriented, demonstrates backbone, and possesses the ability to work well with cross-functional teams.

Key job responsibilities
-Develop a deep understanding of the business, opportunities, and areas for improvement in order to build and manage key mechanisms that help drive continued growth for the region.

-Plan, manage, and deliver partner invoices, billing queries, and SLAs to ensure there is a strategy to measure accounts and support as a result.

-Work with Billing Ops team, BD team, and external partners to ensure payments are received in a timely fashion and disputes are resolved quickly.

BASIC QUALIFICATIONS

- 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Must be fluent in Spanish

Job Tags

Full time,

Similar Jobs

Certified Languages

Russian Remote Interpreter Job at Certified Languages

 ...Description Job description Russian Telephonic Interpreters Wanted (Work From Home) Certified Languages International (CLI) connects clients...  ...Please apply only if you meet our requirements. After you fill out the application, a recruiter will review your information... 

Jamail & Smith Construction, LP

Safety Manager Job at Jamail & Smith Construction, LP

 ...quality, on-time construction services with a strong commitment to safety, excellence, and client satisfaction. Since 1982, we've...  ...practices. Position Overview: We are seeking a Safety Manager to oversee and ensure compliance with company and regulatory safety... 

UNC Health

Clinical Documentation Specialist Auditor- HIM Coding & CDI Quality Job at UNC Health

 ...into shared services. This position reports to the HCS Supervisor Coding and CDI Quality and Training. This position may travel from...  ...determined by experience and internal equity Work Assignment Type: Remote Work Schedule: Day Job Location of Job: US:NC:Chapel Hill... 

Unlimit Ventures

Entrepreneur in Residence EIR Job at Unlimit Ventures

Role SummaryThe Entrepreneur in Residence (EIR) will be responsible for providing guidance and support to entrepreneurs and startup companies. The EIR will work closely with the CEO and other executive team members to provide advice on business strategy, product development... 

Lunds & Byerlys

Overnight Sanitation Worker Job at Lunds & Byerlys

 ...Description Job Description Lunds & Byerlys Lake Mills is currently hiring for a self-directed and outgoing Overnight Sanitation Worker to help maintain the environment where we produce high-quality products for our customers! This position works a full-time...