Job Description
Rustic, secluded, and peaceful, Dormie Club's 310 acres melt into the rolling hills. The only original Coore & Crenshaw design in North Carolina features a 241-yard reverse Redan par three and plays very fast. Definitely a bucket list course.
WHAT YOU'LL DO As a Shuttle Driver, you will:
- Greet members and guests with a smile, offering to assist with their luggage.
- Provide quick and pleasant customer courtesy, service, and satisfaction.
- Follow all established procedures for shuttle drivers, including pre-trip inspections, designated routes, accurate record-keeping, and regular effective radio communication.
- Maintain accurate familiarity with the airport terminals and general area in order to answer questions and provide helpful information to members and guests.
- Maintain a clean, pleasant, and calm environment inside the shuttle (including but not limited to, windows rolled up, company approved audio/video playing, interior lights on, no air freshener spraying, no items on the dashboard, and no food on shuttle).
- Cooperate with all team members to provide the best possible service to all members and guests.
- Comply with all applicable Federal, State, and Local regulations and requirements governing, including Department of Transportation.
- Keeps all areas of shuttle clean (including shuttle interior and windows).
- Comply with all uniform and appearance guidelines.
- Follow all company policies and procedures as set forth in the Employee Handbook.
- Performs additional duties as reasonably requested by Management, especially during downtimes.
WHO YOU ARE We are looking for someone who:
- Is able to operate a motor vehicle.
- Has excellent verbal and written communication skills.
- Has excellent interpersonal and customer service skills.
- Has strong organizational skills and attention to detail.
- Has strong time management skills with a proven ability to meet deadlines.
- Has strong analytical and problem-solving skills.
- Is able to follow written and verbal instructions.
- Is able to read maps, road signs and follow GPS directions.
- Works independently in the absence of supervision.
- Maintains confidentiality of sensitive information.
- High School diploma or equivalent.
- Valid driver's license with at least one year of driving experience.
- Extensive knowledge of the operating area preferred.
ENVIRONMENTAL AND PHYSICAL REQUIREMENTS - Prolonged periods of sitting during transportation.
- Must be able to lift and carry up to 50 pounds.
- Able to bend, stretch, twist, and turn.
- Must be able to visually inspect vehicle for safety, read maps and road signs.
- Able to communicate with others.
REASONABLE ACCOMODATIONS Dormie Network is committed to providing reasonable accommodations for qualified individuals with disabilities to enable them to perform the essential functions of this position. If you require accommodation during the application process or employment, please notify the Manager of the position.
EQUAL EMPLOYMENT OPPORTUNITY Dormie Network is committed to providing equal employment opportunities for all employees and job applicants on the basis of qualifications, performance, and ability, without regard to race, color, religion, national origin, sex, age, pregnancy, marital status, ancestry, sexual orientation, genetic information, physical or mental disability, or any other class protected under applicable local, state or federal law.
JOB TITLE: Shuttle Driver
DEPARTMENT: Lodging
REPORTS TO: Concierge and General Manager
JOB CLASS: Non-exempt
EEO CODE: 09
Note: The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified. This job description may be changed or updated at any time without notice.
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