Overview GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010. We’re hiring a Site Reliability Engineer (SRE). You will be responsible for the full system lifecycle including infrastructure provisioning, system configuration, monitoring, and incident response in production environments. The SRE uses technical analysis to assess the availability, latency, scalability, and efficiency of a product or infrastructure and builds reliability into systems. To ensure the highest level of application performance and availability, the reliability engineer works closely with development teams, relevant functional operations teams, network engineers, database administrators, technology vendors and partners. The successful reliability engineer effectively guides incident responses, helps identify root causes and provides recommendations or solutions to mitigate and resolve issues. Candidates considered for this role will be located in San Diego, CA. There will be an in-office requirement of 2-3x a week. The Job Design and build out our cloud infrastructure (we run everything in AWS). Participate in software and system performance analysis, tuning, and service capacity planning. Manage the availability, scalability, security, and performance of our platform and applications. Diagnose bottlenecks for the full stack and provide recommendations to overcome the bottlenecks as an interim workaround, while long-term solutions are investigated. Periodically assess all monitoring requirements and implement enhancements to meet or exceed changing business needs. Proactively review, recommend, and implement changes to the live infrastructure after ensuring the right validation has been carried out. Work across engineering to improve SLO/SLI framework Use data analysis to pick up trends before they become major problems. You 5+ years of experience in operating high-traffic SaaS environments. Deep expertise in the mentality, processes, and tools needed to deliver high availability. Skills to build a fully automated, highly elastic cloud orchestration framework on AWS. Experience running containerized infrastructure in Production (Kubernetes using EKS, AWS ECS). Experience implementing configuration management and automation solutions using Infrastructure as Code, CI/CD and GitOps (Ansible, Terraform, ArgoCD, Github Actions). Strong working knowledge of Linux and its underlying components, system statistics, performance tuning, filesystems and IO. Experience with performance diagnostics, performance tuning, capacity planning, and monitoring. BS in Computer Science or equivalent. Good verbal and written communication skills. Preferred Building PCI compliant systems Working with infrastructure for payment processing systems Developing high-volume transaction systems Passion for building fault tolerant and secure platforms Why you’ll love it here Make an Impact : Be part of a mission-driven organization making a positive difference in millions of lives every year. Innovative Environment : Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere. Collaborative Team : Join a fun and collaborative team that works hard and celebrates success together. Competitive Benefits : Enjoy competitive pay and comprehensive healthcare benefits. Holistic Support : Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being. Growth Opportunities : Participate in learning, development, and recognition programs to help you thrive and grow. Commitment to DEI : Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups. Community Engagement : Make a difference through our volunteering and Gives Back programs. We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us! GoFundMe is an equal opportunity employer and does not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. The total annual salary for this full-time position is $140,500 - $210,500 + equity + benefits. The salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range based on your location during the hiring process. If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com. Apply for this job To apply, please visit our careers page. #J-18808-Ljbffr GoFundMe
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