Field Service Technician Job at Swan Analytical USA, Philadelphia, PA

SVN3a0t3NnU4YmZmTWVZK0VFbGV4aTFUWmc9PQ==
  • Swan Analytical USA
  • Philadelphia, PA

Job Description

Job Description

Swan Analytical USA is seeking a Field Service Technician to join our dynamic team. The Field Service Technician will play a crucial role in ensuring the optimal functioning and performance of our analytical instruments at customer sites. As a Swan Field Service Technician, you will be responsible for on-site installation, maintenance, troubleshooting, and repair of our instruments, as well as competitors, providing outstanding technical support to our valued customers. This role will require up to 100% Travel (Mon-Fri only).

Key Responsibilities:

  1. Installation and Commissioning:
  • Install and commission SWAN analytical instruments at customer locations.
  • Ensure proper calibration and configuration to meet customer specifications.
  1. Preventive Maintenance:
  • Conduct routine preventive maintenance activities to ensure instruments operate at peak performance.
  • Keep detailed maintenance records and update service documentation.
  1. Technical Support:
  • Provide exceptional technical support to customers via phone, email, and on-site visits.
  • Troubleshoot and diagnose issues with instruments promptly and effectively.
  1. Repair and Upgrades:
  • Perform instrument repairs, replacements, and upgrades as required.
  • Coordinate with the support admin and manager to source and order replacement parts.
  1. Customer Training:
  • Train customers on the proper use, maintenance, and calibration of SWAN instruments.
  • Offer guidance on optimizing instrument performance.
  1. Documentation:
  • Maintain accurate service records, equipment logs, and reports.
  • Ensure timely submission of service reports and required documentation.
  1. Continuous Learning:
  • Stay up to date with SWAN's product advancements and industry trends.
  • Participate in training programs and workshops to enhance technical knowledge.

Job Tags

Similar Jobs

Tufts Medicine Care At Home

Hospice Singers & Musicians Job at Tufts Medicine Care At Home

 ...Do you believe in the comfort singing provides? We believe in the therapeutic benefit of music and sing for the terminally ill, their caregivers and their loved ones. We are seeking singers who are committed to providing comfort for people on their final journey. Musical... 

Summit Medical Staffing Nursing

Travel RN Clinic Care Coordinator - Case Management - $2,622 per week Job at Summit Medical Staffing Nursing

 ...shifts and 40 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: AZ-Clinic Care Coordinator-RN-DAYS About Summit Medical Staffing Nursing Summit Medical Staffing was founded in 2014 and is based in Fremont,... 

R-V Industries Inc

Administrative Assistant - Sales Team Job at R-V Industries Inc

 ...company ( the position of Administrative Assistant to the sales team has been created to facilitate corporate growth initiatives in the...  ...achieve both departmental and corporate goals. Other general office duties as required. SKILLS/QUALIFICATIONS High school... 

Bay State Milling Company

Sr. Finance Manager - Assistant Treasurer Job at Bay State Milling Company

 ...Job Description Job Description Senior Finance Manager / Assistant Treasurer Location: Quincy, MA (Hybrid 1 day/week onsite...  ...managing Bay State Millings liquidity, capital structure, and banking relationships while helping shape the companys long-term financial... 

CenterWell Senior Primary Care

Primary Care Physician Job at CenterWell Senior Primary Care

 ...bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, Humana) offers competitive benefits that support whole-person well-being....