Job Description

CATEGORY: Area Agency on Aging EOE STATEMENT: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. You are the right person for the Community Health Worker (CHW) if you are a multi-tasker with exceptional decision-making and problem solving skills. Demonstrating empathy for individuals with social health needs in the community you serve is a priority. The ideal candidate for the Community Health Worker is passionate about advocating for clients in the community. Effective communication skills for interactions with clients, family members, and health care providers is an aspect of this work. The ability to maintain confidentiality while problem solving potential issues related to the health care system, financial, and social barriers is beneficial to this role. For a typical assignment, the Community Health Worker will receive referrals from various paths including health care providers, insurance companies, Accountable Care Organization (ACO), managed care plans, and other organizations working to help manage individuals' social health needs. You will manage a caseload of referred clients/patients. You will coach individuals to adopt healthy behaviors, help them access community services and resources, and facilitate communication with health care providers and social service organizations. Through an integrated approach to case management and care coordination, you will provide social support to vulnerable populations. Job posting will remain until filled. PM21 POSITION REQUIREMENTS: The candidate for the Community Health Worker would have an associate degree or demonstrate an equivalent educational ability along with three (3) years’ experience with client/public contact; or an equivalent combination of education and experience is desired, although this can be waived for otherwise exceptional candidates. The ability to speak and translate Spanish is desired. Experience with healthcare systems, social services, community-based services, public health, and behavioral health systems is preferred. Knowledge of Medicaid and Medicare programs is also preferred. Knowledge of Microsoft Office software will be essential in this role. The employee's work is performed under the general supervision of the Aging Director and is evaluated primarily by attainment of programmatic goals as set forth in the job description, the PTRC Area Agency on Aging Area Plan, and some which will be developed as needed. If you are selected to fill the role of Community Health Worker, you will need to present a valid North Carolina Driver’s License, pass the pre-employment drug screen and background screening process. Travel throughout the Piedmont Triad region is a necessity. Minimal state travel may be necessary. All of our PTRC staff is required to complete a probationary employment period. The probationary period is completed by obtaining the last of the following requirements: NC Community Health Worker certification from the Community College system or its equivalent, and six months of performance as an independent operator. ABOUT THE ORGANIZATION: At the Piedmont Triad Regional Council (PTRC), we work to implement creative regional solutions to improve the lives of the community. When you visit our vibrant office conveniently located in Kernersville, the center of the Triad, you find our passionate staff members working diligently to fulfill our mission. Our office is on the southside of the Interstate 40 at the NC Highway 66 interchange. It is a 20-minute drive to downtown Greensboro, Winston Salem, or High Point. Our location is equipped with an electric charging station. Our organization has seven core departments; Area Agency on Aging, Criminal Justice, Economic Development, Community Development Services, Management Services, Regional Planning, and Workforce Development. Our staff in each department specializes in serving its niche of the Triad community. PTRC employees are constantly looking for ways to innovate and expand our programs. We look for ways to enrich our lives in and outside of the workplace. If you are passionate about serving the public and desire to grow and expand your skillset, the PTRC could be an excellent fit for you! The PTRC hires and retains staff that is at the top of their field. See why our employees love working at the PTRC. SALARY RANGE: Salary $18.75 Hourly Generally 20 hours per week. EXEMPT/NON-EXEMPT: Non-Exempt FULL-TIME/PART-TIME: Part-Time LOCATION: NC, Kernersville OPEN DATE: 12/30/2025 Document Upload: None Specified PI5325195ea30a-25448-39349034

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