Job Description

Job Title: Clarity (PPM) Administrator
Job Location: Reston, VA (100% Remote - Must be available to come onsite)
Job Type: Contract-To-Hire
Interview: 2 Rounds

Job Description:
We are seeking an experienced Clarity PPM Administrator (Subject Matter Expert) with a minimum of 5 years of hands-on Clarity administration experience. The ideal candidate will possess strong expertise across Clarity's architecture, configuration, integrations, and reporting, as well as deep knowledge of the latest Clarity 16.3.2 release. This role supports ongoing administration, enhancements, reporting, and user guidance for CareFirst's highly customized on-prem Clarity environment.


Required Qualifications

• 5+ years of Clarity PPM Administration experience.
• Strong SME-level knowledge of Clarity, including configuration, customization, and administration.
• Experience with Clarity 16.3.2 (must be on most current release-older versions such as 16.1 will not qualify).
• Proficiency with:
  • XOG (XML Open Gateway)
  • GEL scripting
  • Clarity database schema
  • Advanced Clarity SQL
• Experience supporting highly customized on-prem Clarity environments.
• Hands-on experience with reporting tools , dashboards, and creation of new system capabilities.
• Strong troubleshooting, communication, and customer-service orientation.

Key Responsibilities

• Serve as the Clarity SME , supporting administration, enhancements, and troubleshooting.
• Manage and support Clarity on-prem , including maintenance of customizations built by CareFirst.
• Perform installation, upgrades, patches, environment configuration , and system maintenance.
• Handle user management, access controls , and security administration.
• Monitor and ensure Clarity jobs run successfully ; automate jobs where applicable.
• Manage and respond to support tickets, resolve issues, and provide best-practice guidance.
• Develop and maintain reports and dashboards, and add new capabilities based on business needs.
• Utilize XOG, GEL scripts, and a deep understanding of Clarity database schema.
• Write and optimize Clarity-specific SQL with exceptional SQL competency.
• Support both Classic UI and New UX (Phoenix UI is a plus).
• Align with evolving Broadcom reporting methods and internal reporting needs.
• Participate in:
  • Broadcom Office Hours (1 hour monthly) to understand product roadmap and updates.
  • CareFirst user calls (30 minutes monthly) to gather requirements and answer user questions.

Nice-to-Have Skills

• Experience with Phoenix UI.
• Familiarity with Broadcom's evolving reporting capabilities and Clarity roadmap.

Job Tags

Contract work, Work at office,

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